By Army Sgt. 1st Class Michael J. Carden, American Forces Press Service

WASHINGTON, Aug. 31, 2010 – The Veterans Affairs Department is making great strides in its efforts to reduce the backlog of veterans’ claims, VA Secretary Eric K. Shinseki today told thousands of veterans attending the 92nd Annual American Legion National Convention in Milwaukee.
“We intend to break the back of the backlog this year,” Shinseki said.  The average time taken to process claims in VA is about 160 days. But by the end of the year no claim will take longer than 125 days, Shinseki said. VA doesn’t plan to stop once the claims are processed by that mark, he added.  “Our goal is not an average,” Shinseki said. “It’s not just going to be faster; also better and more accurate. There’s nothing magical about 125 days, especially because when we get there, we’ll be looking at another target.”

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