North Carolina Resources
All links are listed in alphabetical order – if you find a phone number that does not work or a link that is no longer available please contact us so we can update our list.
The North Carolina National Guard is hosting a toll-free number, 800/621-4136, for Servicemembers and Veterans of all branches of the military that reside in North Carolina. This number is available 24/7/365.
The NCNG Integrated Behavioral Health System has been created to assist service and family members using an 800 number telephonic portal to access timely assessment of risk and needs (clinical and other). The newly created Psychological Services Section staff is the driving force of the NCNG Integrated Behavioral Health System. Leaders, Service Members, and Families can call the 1-800-621-4136 auto-attendant 24-hours a day, 7 days a week, to gain access into the System for consultation, assessment of need and risk, and to receive appropriate referrals to internal and external resources. All cases are then followed up by the NCNG case management team. The System is manned and facilitated by contracted licensed NCNG clinical staff. While the 800 # is not a hot line, answered live, all calls are returned in time sensitive fashion.
Brain Injury Association of NC – www.bianc.net
The Brain Injury Association of North Carolina (BIANC) is a non-profit membership organization that advocates on behalf of individuals with brain injury and their families as well as professionals. A chartered affiliate of the Brain Injury Association of America, BIANC currently has Family and Community Support Centers in Raleigh, Charlotte, Greenville, Asheville, and a volunteer resource center in High Point. BIANC also offers a toll-free Family Helpline, resource centers, educational programs, and over 40 support groups, which meet in many communities across the state. Please explore our site to learn more about our organization. Our goal is to help create a voice for survivors and families to let others know about the challenges and needs of this special population. If you or someone you love has sustained a brain injury and need information, please call the Brain Injury Association of North Carolina at 800-377-1464.
Brevard Army Strong Community Center – Army Reserves – http://www.arfp.org/skins/ARFP/display.aspx?action=display_page&mode=User&ModuleID=8cde2e88-3052-448c-893d-d0b4b14b31c4&ObjectID=3747cb51-15bc-49c4-91f1-92e9d298f6ba
The Army Strong Community Center program was created by the efforts of Lt General Jack Stultz Jr. and his wife Laura. Their goal is to support the Military Members and their Families who live away from the larger military installations where support is available. The Army Strong Community Center connects those geographically dispersed Families with support resources in their own community. The Army Strong Community Center is an information and referral office dedicated to assisting and supporting Service Members, Retirees, Veterans and Family Members. We service all branches of the military, active and reserve.
Citizen Soldier Support - www.citizensoldiersupport.org
The Citizen Soldier Support Program (CSSP) has as its mission to increase the readiness and resiliency of Reserve Component soldiers and their families by engaging and connecting military and community service systems. The CSSP routinely distributes an e-letter to our key stakeholders to update them on the progress being made in our strategic initiatives, which are selected in conjunction with the members of our National Advisory Council..
Carolina Helping Heroes – http://www.carolinahelpingheroes.nc.gov/
Carolina Helping Heroes is a way to connect the families of deployed or seriously injured soldiers with volunteers from service, community and faith-based organizations. These volunteers have offered to provide the kind of help that neighbors provide for each other, like running an errand or mowing the lawn. While our soldiers sacrifice every day for us, this program is a chance for us to give back. If you would like to help serve North Carolina’s military families during their times of need, then join Carolina Helping Heroes!
Department of Veterans Affairs Medical Centers in North Carolina
http://www2.va.gov/directory/guide/fac_list_by_state.cfm?State=NC&dnum=1&isflash=0
Deployment, Return, Reunion Program (DRRP) – www.med.navy.mil
To serve our growing military community through excellence in patient and family centered care, readiness and professional development.
Families at Ease – Department of Veterans Affairs http://www.mirecc.va.gov/FamiliesAtEase/
Families At Ease was specifically designed by the VA to reach out to family members of military Veterans who become aware of their Veteran’s problems associated with combat and reintegration into civilian life. Veterans of recent combat operations may have difficulty transitioning from combat to home life. They may feel isolated from military support systems after leaving active duty. They may be reluctant to seek help, or even unaware they need it. And in many cases, it is a family member who begins to seek treatment for their loved one. Families At Ease works with family members who become aware of their Veteran’s post-deployment difficulties – and supports their efforts to find help for the Veteran.
Marine Corps Community Services, Camp LeJeune – www.mccslejeune.com
Information concerning fitness, the Marine Corps Exchange, family team building, travel, transition, support, recreation, prevention and education.
Military Culture for Service Providers
The North Carolina Department of Health and Human Services (NC DHHS), Division of Mental Health, Developmental Disabilities and Substance Abuse Services Clinical Policy unit is submitting an initiative to Local Management Entity (LME) directors that is centered on military culture education and training for service providers working with military populations. The training is expected to increase providers’ familiarity with issues related to all phases of deployment.
For more information, please see below:
Military Culture for Service Providers (46.5 KiB, 486 hits)
NC 4-H Military Programs and Partnerships – http://www.nc4h.org/military/index.html3
North Carolina 4-H is proud to support the more than 123,622 active duty, reserve and guard troops who call our state home. Particularly during this time of global deployment, these soldiers need to know that their families here at home are surrounded by supportive citizens, offering a cadre of services and resources to help ease the stress of pre-deployment, deployment and post-deployment.
NC Alcohol Drug Council (NC Substance Abuse Helpline) – www.alcoholdrughelp.org
Alcohol and other substance abuse addiction is a preventable and treatable chronic disease. Intervention in the lives of people suffering with addiction through the family, education or work place, criminal justice system and community-at-large works, and sustains recovery. Substance abuse treatment and prevention services should be available and accessible in the primary health care system. Insurers should treat addiction as a chronic disease and pay for treatment as they do with other medical conditions. Indigent, uninsured and underinsured substance abuse clients should have timely access to public safety net services. Juvenile and criminal justice clients should have access to a continuum of addiction treatment and rehabilitation services including aftercare upon release. Addiction services should be rendered by professionals who are trained, credentialed, and experienced in the field of addiction. 800-451-9682
North Carolina AHEC Connect Course Catalog – http://www.aheconnect.com/ahec/courses.asp
Military Courses Sponsored by the North Carolina Area Health Education Center
North Carolina Assistive Technology Program (NCATP) – www.ncatp.org
NCATP is a state/federally funded program providing assistive technology services to residents of NC. Services include device demo/loan, information and referral, and funding resources for assistive technology devices and services. Offices are located across the state and NCATP serves all 100 counties.
Website: www.ncatp.org or contact 919-850-2787 for more information or the closest center to you.
North Carolina Institute of Medicine (NCIOM) - http://www.nciom.org
- To seek constructive solutions to statewide problems that impede the improvement of health and efficient and effective delivery of healthcare for all North Carolina citizens
- To serve an advisory function at the request of the Governor, the General Assembly, and/or agencies of state government, and to assist in the formation of public policy on complex and interrelated issues concerning health and healthcare for the people of North Carolina.
The Institute addresses this two-part mission through coordination and sponsorship of research, collection of information on major issues, the analysis of viable options, and the development of consensus within the membership of the Institute and the various stakeholders with respect to particular issues on a range of solutions which are in the best interests of the public.
North Carolina Medical Journal and the Task Force Reports
http://www.nciom.org/publications/?honoring-their-service-a-report-of-the-north-carolina-institute-of-medicine-task-force-on-behavioral-health-services-for-the-military-and-their-families
Our military personnel and their families are heroes who risk their lives in their mission to protect our freedom. There is a strong commitment to ensuring they have the resources they need to complete the mission and return home safely, but a safe return home does not always ensure that they have the services and support they need. The two most common health issues diagnosed in service members of the wars in Iraq and Afghanistan who seek care at the US Department of Veterans Affairs (VA) are musculoskeletal and mental health problems. While excellent systems exist to treat the physical wounds, treating behavioral health problems is often complicated by barriers including stigma, lack of behavioral health providers, and lack of coordination between federal, state, and local systems of health care. This report summarizes the findings of the NCIOM’s Task Force on Behavioral Health Services for the Military and Their Families and the Task Force’s recommendations to improve the provision of services and supports to meet the behavioral health needs of service members in the state when
North Carolina and National Toll Free Numbers
Toll_Free_Numbers.pdf (66.7 KiB, 15 hits)
NC CareLink – https://www.nccarelink.gov *Use Internet Explorer to access site.
A comprehensive health and human services website that provides up to date information about programs and services across North Carolina for families, seniors, youths and everyone in between. It is a collaborative effort of the North Carolina Department of Health and Human Services and many other government and non-profit information and referral stakeholders across North Carolina.
NC Operation Recovery - http://www.ncoperationrecovery.org/
We envision a North Carolina where people, particularly veterans with mental illness, co-occurring disorders, or trauma, who are involved in the criminal justice system, are provided treatment instead of incarceration, when this can be done at little risk to public safety, where our criminal justice and service systems are military friendly, and understand the enduring impact of trauma on people’s lives. We will build a model system that embodies this vision, and disseminate this model throughout North Carolina, for the benefit of our citizens, our communities, and those who have served our nation through their military service to our country.
NC County Veteran Service Officers – www.doa.nc.gov/vets/locations/
This is a listing of all of the service officers in each of the 100 counties in NC.
NC Division of Mental Health, Developmental Disabilities, and Substance Abuse Disorders Traumatic Brain Injury
The Division of MH/DD/SAS is lead agency for TBI in North Carolina.
http://www.dhhs.state.nc.us/MHDDSAS/tbi/index.htm (Statewide Family Help Line: call toll-free at 1-800/377-1464)
NC Division of Veterans Affairs – www.doa.state.nc.us/vets/
This site provides an overview of Veterans Affairs and the types of services that they offer under three arms—the Veterans Health Administration, the Veterans Benefits Administration, and the Cemetery Program. A directory of Veterans Service Officers by each county in North Carolina is also listed.
NC Gambling Help Line – www.dhhs.state.nc.us/mhddsas/problemgambling/
The NC Problem Gambling Program was established to provide and support effective problem gambling prevention, education, outreach and treatment programs throughout the state of North Carolina. 877-718-5543
NC Health Info – www.nchealthinfo.org
NC Health Info is an online guide to web sites of quality health and medical information and local health services throughout North Carolina. NC Health Info leads users to resources that are reliable and easy to understand. A special section on Military Health concerns is available directly off the homepage. A key component of NC Health Info is the NC Go Local database, a collection of Web links to more than 6,000 web sites of local health facilities and services in every county. Service members and their families can find resources to assist them with benefits, health concerns, and other military related matters in their own neighborhoods. Local health services information is linked with corresponding health information from MedlinePlus, the consumer health site maintained by the National Library of Medicine and the National Institutes of Health.
NC Medical Journal January/February 2008 – www.ncmedicaljournal.com
Articles including: The Veterans Affairs Health Care System in North Carolina, The Epidemiology of Health Problems in Returning Operation Iraqi Freedom and Operation Enduring Freedom Veterans, Veterans Affairs Research and Development: Using Science to Improve Health Care for Veterans, Identifying and Treating Post Deployment Mental Health Problems Among New Combat Veterans, Detecting Traumatic Brain Injury Among Veterans of Operations Enduring and Iraqi Freedom, Veterans Health Administration Primary Care-Mental Health Integration Initiative, Integrating Primary Care and Mental Health in the Army, The Citizen Soldier Support Program: Building Bridges Between Communities and Military Families, and Military Families: Opportunities and Challenges.
NC Mental Health Helpline (Mental Health Association-NC) – www.mha-nc.org
The MHA/NC is the state’s oldest and largest private, non-profit mental health advocacy organization. Their mission is to promote mental health, prevent mental disorders, and eliminate discrimination against people with mental disorders. They accomplish these goals through advocacy, education, service and research. 800-897-7494 (This is not a crisis line.)
North Carolina National Guard Family Programs Hotline – State Family Program Contracts
800/621-4136, ext. 6731
NC War Within http://www.ncwarwithin.org/
Connecting Service members, Veterans, and their Families with Behavioral Health Providers
The CSSP Behavioral Health Provider Directory is a network of behavioral health care providers who are trained in, or who have expressed an interest in serving the specific needs of military members and their families.
WHO WE ARE
Citizen Soldier Support Program is working to connect service members and their families to behavioral health providers trained to address their issues that affect military members and the people who support our Nation’s troops – before, during, and after deployment.
Serving our Nation is a hallmark of men and women in uniform. But deployments can be stressful times for service members and their families. Service members often return from combat bearing the invisible wounds of war-post-traumatic stress disorder, depression, anger, substance abuse, traumatic brain injury, and related conditions. For those who have not engaged in combat, the prospect of deployment can itself create an emotional impact that can also affect the emotional well-being of service members and their families.
The purpose of this website is to connect service members, veterans, and their families with health care providers in North Carolina. The Citizen Soldier Support Program has developed an online directory of behavioral health care providers who are trained in, or who have expressed an interest in serving the specific needs of military members and their families.
North Carolina Governor’s Institute on Alcohol and Substance Abuse, Inc. – www.governorsinstitute.org
This site provides links and resources for NC Veterans.
North Carolina Practice Improvement Collaborative – www.ncpic.net
The mission for the NC PIC is to ensure that each time any North Carolinian—whether a child or an adult, a member of a majority or minority, from an urban or rural area—comes into contact with the DMHDDSAS system will receive excellent care that is consistent with our scientific understanding of what works (New Freedom Commission on Mental Health, 2003).
North Carolina State Veterans Benefits http://www.military.com/benefits/veteran-benefits/north-carolina-state-veterans-benefits
The state of North Carolina provides several veteran benefits. This section offers a brief description of each of the following benefits.
- Housing Benefits
- Financial Assistance Benefits
- Employment Benefits
- Education Benefits
- Other State Veteran Benefits
RHA Howell, Inc – http://www.rhahowell.org/
In 1970, one of the first Intermediate Care Facilities for the Mentally Retarded (ICF/MR) in North Carolina was founded by Irene Howell. Over the next 30 years, a network of Howell Care Centers was established, offering more choices for people with disabilities across the state. Upon her retirement, Ms. Howell entrusted her legacy to RHA Health Services, an organization that shared her compassion for people with disabilities, and a new company was formed. RHA Howell has been helping people with disabilities and special needs, and their families, make choices to live more independently for more than 35 years. Integrity, high standards for quality, hard work are at the core of every RHA Howell disability assistance program.\
TRICARE Service Center in North Carolina – 877-874-2273 / www.military.com/benefits/tricare/tricare-service-centers
TRICARE is the health care program serving active duty service members, National Guard and Reserve members, retirees, their families, survivors and certain former spouses worldwide.
- 4th Medical Group, Seymour Johnson AFB
- Camp LeJeune Commercial, Midway Park
- Fort Bragg Commercial, Fayetteville
- Fort Bragg Family Practice Clinic, Fort Bragg
- Naval Hospital , Camp LeJeune
- Naval Hospital, Cherry Point
- Pope AFB MTF, Pope AFB
- Robinson Health Clinic, Fort Bragg 800-931-9501
- Smoke Bomb Hill Cons. Family Health Clinic, Fort Bragg
- Womack Army Medical Center, Fort Bragg
The University of North Carolina: A Multi-Campus University http://www.northcarolina.edu/info/military/index.htm
UNC institutions have made outreach to the state’s military population a priority, and every military base in the state has a variety of UNC degree programs offered either on the military installation or at a nearby community college or other location. These site-based programs are in high-demand areas such as business administration, teacher education, nursing, engineering, criminal justice, and social work. Descriptions of these programs can be found at this location: http://online.northcarolina.edu/military/document.php?id=207
UNC Online has a special section designed just for military personnel and their dependents, which can be viewed here:
http://online.northcarolina.edu/military/
The State of North Carolina has very military-friendly tuition statutes for service personnel and their dependents, which can be viewed here:
http://online.northcarolina.edu/military/document.php?id=240
Other useful links for military personnel can be viewed at this location:
http://online.northcarolina.edu/military/links.php
Toll Free Numbers
Toll_Free_Numbers.pdf (54.6 KiB, 81 hits)










